As olive growers ourselves, we are committed to ensuring that you are receiving the best possible quality olive oil in every bottle. In fact, each bottle is picked from our wine cellar temperature storage in Singapore right before making its way to you.
At the same time, we know there is myriad of factors that can affect your enjoyment throughout your experience with us. Therefore, if you do not find answers to your questions here, please do send us a message using the Connect Now button, and we will do our utmost to support you.
We deliver your orders to your doorstep within 3 days from the time you receive an order confirmation email from us. If you need your order to arrive quicker, please drop us a message at the contact info on your confirmation email. If knowing a specific date and time-window of delivery is important to your purchase decision, please write to us clicking the Connect Now button and we will try our best to accommodate your request. We deliver within Singapore's main island only. For deliveries to Sentosa island, please contact us for special arrangements.
Returns and Exchanges
Being a food item, we are unable to accept returns or exchanges once the olive oil item’s seal has been removed. For items with seals fully intact we will accept a one-time exchange request made within 48 hours of delivery, stock availability permitting. If you’ve been delivered items different from your order, we will replace the right item within 24 hours. Please contact us at +65 9846 6251 if you should have concerns or questions about your specific item.
Frequently Asked Questions
As passionate learners we are open to feedback and questions. That’s why we have compiled some frequently asked questions and our responses for your convenience and benefit. You may also visit our Tips & Recipes and Blog sections for more useful information.
However, we know they may not solve every situation or answer every question that arises – so we’d really love to hear from you! Reach us by using the Connect Now button and we will get back to you within 48 hours.